TERMS & CONDITIONS

This Protection of Personal Information (POPI) Policy ("Policy") outlines how JadeSky Digital (Pty) Limited ("JadeSky," "we," "us," or "our") collects, uses, processes, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws in South Africa.

Introduction

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1.1. JadeSky is committed to protecting the privacy and confidentiality of personal information we collect in the course of our business operations. This Policy sets out how we handle personal information, including the purposes for which we collect and process it, the security measures we implement, and the rights individuals have regarding their personal information.

Collection and Use of Personal Information

2.1. We collect personal information necessary for the purposes of conducting our business activities and providing services to our clients. The types of personal information we collect may include, but are not limited to, names, contact details, employment information, and other relevant information required for the provision of our services.

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2.2. We collect and process personal information for the following purposes:
a. To communicate with individuals, respond to inquiries, and provide information related to our services.
b. To fulfill contractual obligations with clients and business partners.
c. To maintain and manage client relationships and administer client accounts.
d. To comply with legal and regulatory obligations.
e. To improve our services and develop new offerings.
f. To protect the security and integrity of our systems and assets.

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Consent and Individual Rights

3.1. We will only collect, use, and process personal information with the knowledge and consent of the individuals concerned, unless otherwise permitted or required by law.

3.2. Individuals have the right to access, rectify, or delete their personal information, as well as the right to object to the processing of their personal information, subject to legal requirements and limitations.

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Data Security and Retention

4.1. We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. We maintain information security policies and procedures to ensure the ongoing confidentiality, integrity, and availability of personal information.

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4.2. Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

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Disclosure of Personal Information

5.1. We may disclose personal information to third parties in the following circumstances:
a. With the individual's consent.
b. To our trusted service providers and business partners who assist us in delivering our services and operating our business.
c. To comply with legal and regulatory requirements, such as responding to lawful requests from government authorities.
d. In connection with the sale, merger, or transfer of all or a portion of our business.

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International Transfers of Personal Information

6.1. In the event of transferring personal information outside of South Africa, we will ensure that appropriate safeguards are in place to protect the privacy and security of personal information, in compliance with applicable data protection laws.

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Compliance and Accountability

7.1. We are committed to complying with the provisions of POPIA and other applicable data protection laws. We have designated a responsible person to oversee our data protection practices and handle privacy-related inquiries and complaints.

Updates to this Policy

8.1. We may update this POPI Policy from time to time to reflect changes in our data protection practices or for other operational, legal, or regulatory reasons.